Our Ever-Expanding Team
Today, Seerx is a large team with over 200 years of cumulative IT experience comprised of people that adore what they do. We have been providing our services to some amazing clients for over 20 years now and look forward to many more years of meeting and exceeding their expectations.
2 years of college in computer, network or internet technologies. Or equivalent experience.
We have 4 x 12 hours shifts, where our Helpdesk Team work 4 days on, 4 days off, 3 days on, 3 days off. All weekdays, weekends, evenings and holidays are staffed. The greatest coverage is during the weekdays where we have an extra large crew of Helpdesk staff answering phones and helping clients resolve any issues that they might come across during the working day.
The evening and weekend shifts are manned by a minimum of at least 2 staff per shift. We utilize at least 2 staff for both safety and coverage reasons. These staff answer any evening and/or weekend calls that might come in or take care of any issues that may have started during the weekday, but require a little extra effort to complete. Their regular duties also include proactive maintenance of client environments, monitoring of client backups and upgrading of equipment as necessary. These same people are called upon to assist when projects are implemented on weekends.
Field Tech Team
2 years of college in computer, network or Internet technologies. Or equivalent experience.
Our Field Techs are charged with visiting our clients’ sites to ensure that their IT environments are in tip top shape. They call on our clients’ sites on a regular basis, regardless of whether there is an issue on site or not, as there is always preventative maintenance that needs to be done at our clients’ locations that cannot be done remotely. The Field Techs are also the team leads on projects that are implemented at our client’s sites.
2 years of college in Business Administration. Or equivalent experience.
We currently have a great supporting cast of admin staff with responsibilities ranging from Sales (Inside and Outside), Purchasing, Payables, Receivables, Account Management, Project Management, Network Admin and vCIO. Everything that needs to be taken care of in behind the scenes to ensure that our clients get the best possible service up front.
We are always looking for great and amazing people, in all the above categories. If you have at least 2 years of college (or equivalent experience) pertaining to any of the aforementioned disciplines, love a challenge and are an amazing people person, we’d love to hear from you. Send your PDF resume to firstname.lastname@example.org